Privacy policy

Hobby Bloom
450 Atlas Dr, Nashville, TN 37211
support@hobbybloom.shop | hobbybloom.shop

Effective Date: July 17, 2026

Introduction

At Hobby Bloom ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data.

This policy applies to all information collected through our website hobbybloom.shop, as well as any related sales, marketing, or customer service interactions.

Please read this policy carefully. If you disagree with any terms of this Privacy Policy, please discontinue use of our site.

1. Information We Collect

Information You Provide to Us

When you visit, register on, or make a purchase through our website, we may collect the following personal information that you voluntarily provide:

Full name
Email address
Phone number (if provided)
Billing and shipping address
Payment information — processed securely through Stripe; we do not store full card numbers on our servers
Order history and preferences
Communications — emails, messages, or inquiries you send us

Information Collected Automatically

When you browse our website, certain information is collected automatically, including:

IP address and approximate location
Browser type and version
Device type and operating system
Pages visited and time spent on site
Referring URLs (how you arrived at our site)
Cookies and similar tracking technologies (see our Cookie Policy for full details)

Information from Third Parties

We may receive limited information about you from third-party services such as:

Stripe — our payment processor, which provides transaction confirmation and fraud signals
Shipping carriers — for order tracking and delivery confirmation
Google Analytics — for anonymized website usage data
Google Ads / Meta Ads — if you arrive at our site through an advertisement

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders — including payment processing, shipping, and delivery confirmation
To communicate with you — order confirmations, shipping notifications, and customer support responses
To send marketing communications — promotional emails, new product announcements, and special offers (only if you have opted in; you may unsubscribe at any time)
To improve our website and services — analyzing usage patterns to enhance the shopping experience
To prevent fraud and ensure security — protecting our customers and our business
To comply with legal obligations — tax records, law enforcement requests, and regulatory compliance
To run advertising campaigns — including retargeting via Google and Meta platforms, using anonymized or hashed data only

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Legal Basis for Processing (for EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the following legal grounds:

Contract performance — to fulfill your order
Legitimate interests — fraud prevention, website improvement, and direct marketing to existing customers
Consent — for marketing emails and non-essential cookies
Legal obligation — to comply with applicable laws and regulations

4. Sharing Your Information

We may share your personal information with the following categories of third parties, solely to operate our business and serve you:

Stripe — payment processing and fraud prevention
Shipping carriers (e.g., USPS, UPS, FedEx) — to deliver your order
Google LLC — analytics and advertising services
Meta Platforms, Inc. — advertising and retargeting services
Email service providers — to send transactional and marketing emails
Legal authorities — when required by law, court order, or government regulation

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve relevant advertising.

You have the right to accept or decline non-essential cookies. For full details on the types of cookies we use and how to manage your preferences, please visit our Cookie Policy page.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

Order and transaction records — retained for a minimum of 5 years for tax and legal compliance
Customer account information — retained until account deletion is requested
Marketing preferences — retained until you unsubscribe or request deletion

When data is no longer needed, we delete or anonymize it in a secure manner.

7. Data Security

We take the security of your personal information seriously. We implement industry-standard safeguards including:

SSL/TLS encryption on all pages (HTTPS)
PCI-DSS compliant payment processing through Stripe
Restricted internal access to customer data
Regular security reviews and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access — request a copy of the personal data we hold about you
Right to correction — request that we correct inaccurate or incomplete data
Right to deletion — request that we delete your personal data ("right to be forgotten")
Right to restrict processing — request that we limit how we use your data
Right to data portability — request your data in a structured, machine-readable format
Right to object — object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — withdraw consent for marketing at any time
Right to opt out of sale — we do not sell your data, but you may still submit this request

To exercise any of these rights, please contact us at support@hobbybloom.shop. We will respond within 30 days. You will not be discriminated against for exercising your privacy rights.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

The right to know what personal information we collect, use, disclose, or sell
The right to delete your personal information
The right to opt out of the sale or sharing of your personal information
The right to correct inaccurate personal information
The right to limit the use of sensitive personal information
The right to non-discrimination for exercising your rights

To submit a California privacy request, email us at support@hobbybloom.shop with the subject line: "California Privacy Request."

We do not sell personal information as defined under the CCPA. For your opt-out options regarding advertising data sharing, please see the Your Privacy Choices page.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly. If you believe we may have collected information from a child, please contact us at support@hobbybloom.shop.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: support@hobbybloom.shop
🌐 Website: hobbybloom.shop
📍 Address: 450 Atlas Dr, Nashville, TN 37211

We will respond to all privacy-related inquiries within 30 days.

This Privacy Policy is designed to comply with applicable U.S. privacy laws including the CCPA/CPRA, as well as Google Merchant Center and Google Ads policy requirements.