Hobby Bloom
450 Atlas Dr, Nashville, TN 37211
support@hobbybloom.shop | hobbybloom.shop
We're Here to Help
Whether you have a question about an order, need help finding the right product, or just want to connect with a fellow collector — we're always happy to hear from you. At Hobby Bloom, every customer matters and we treat every inquiry with care and attention.
Reach out through any of the options below and our team will get back to you as quickly as possible.
Contact Information
📧 Email
support@hobbybloom.shop
This is our primary and fastest channel for support. Whether it's a question about your order, a return request, or a general inquiry — email us and we'll respond within 1–2 business days.
🌐 Website
hobbybloom.shop
📍 Mailing Address
Hobby Bloom
450 Atlas Dr
Nashville, TN 37211
United States
Support Hours
Our team is available to assist you:
Monday – Friday: 9:00 AM – 6:00 PM (Central Time)
Saturday – Sunday: Closed
Emails received outside of business hours or on federal holidays will be responded to on the next available business day. We aim to respond to all inquiries within 1–2 business days.
What Can We Help You With?
Here are the most common reasons customers contact us — click the relevant section for more details, or simply email us and we'll point you in the right direction:
Order Status & Tracking
If your order has shipped, you'll receive a tracking number by email. You can use that number directly on the carrier's website. If you haven't received a tracking email within 4 business days of ordering, reach out and we'll look into it for you.
Returns & Refunds
We accept returns on unopened, factory-sealed items within 30 days of delivery. To start a return, email us at support@hobbybloom.shop with your order number and reason for return. Please review our full Return & Refund Policy before reaching out.
Pre-Orders
Have a question about an upcoming release or your pre-order status? We're happy to provide updates. See our Pre-Order Policy for full details.
Damaged or Incorrect Items
If something arrived damaged or wasn't what you ordered, please email us within 5 business days of delivery with your order number and photos of the item and packaging. We'll make it right.
Product Questions
Not sure which box or case is right for you? We love talking hobby. Reach out and we'll do our best to help you find what you're looking for.
Wholesale Inquiries
If you're interested in purchasing in bulk, please see our Wholesale Policy or email us with the subject line: "Wholesale Inquiry."
Press & Partnerships
For media, collaboration, or partnership inquiries, please email us at support@hobbybloom.shop with the subject line: "Partnership Inquiry."
Before You Contact Us
You may find an instant answer in one of our policy pages:
- Return & Refund Policy
- Shipping Policy
- Pre-Order Policy
- Payment Policy
- Our Guarantee
- FAQ
Our Commitment to You
We are a small, passionate team of collectors who built Hobby Bloom because we love this hobby just as much as you do. Every message we receive is read by a real person, and we take every customer concern seriously. We don't use automated deflection bots — when you email us, a real member of our team will respond.
Thank you for shopping with Hobby Bloom. We genuinely appreciate your support.
Hobby Bloom | 450 Atlas Dr, Nashville, TN 37211 | support@hobbybloom.shop | hobbybloom.shop