Hobby Bloom
450 Atlas Dr, Nashville, TN 37211
support@hobbybloom.shop | hobbybloom.shop
Effective Date: July 17, 2026
Overview
At Hobby Bloom, we are committed to providing a checkout experience that is fast, secure, and straightforward. This Payment Policy outlines the payment methods we accept, how transactions are processed, what happens in the event of payment issues, and everything else you need to know about paying for your order on hobbybloom.shop.
All payments are processed through Stripe, one of the world's most trusted and secure payment platforms. We do not store your full card details on our servers at any point.
1. Accepted Payment Methods
We currently accept the following payment methods on hobbybloom.shop, all processed securely through Stripe:
💳 Credit Card
We accept all major credit cards, including:
- Visa
- Mastercard
- American Express
- Discover
Credit card payments are processed instantly at checkout. Your card will be charged at the time your order is placed.
💳 Debit Card
All major debit cards bearing a Visa or Mastercard logo are accepted. Debit card payments are processed the same way as credit card payments and are charged immediately at checkout.
🍎 Apple Pay
Apple Pay is available for customers using Safari on iPhone, iPad, or Mac. Apple Pay uses tokenization and biometric authentication (Face ID or Touch ID) to process your payment securely without exposing your actual card number.
🔵 Google Pay
Google Pay is available for customers using Chrome or Android devices with a saved payment method in their Google account. Like Apple Pay, Google Pay uses tokenization to keep your card details private during the transaction.
🔗 Link by Stripe
Link is Stripe's express checkout feature that allows you to save your payment information securely for faster checkout on future orders — both on hobbybloom.shop and across other Stripe-powered stores. Link is optional and must be actively enabled by the customer.
2. Payment Currency
All prices on hobbybloom.shop are displayed and charged in U.S. dollars (USD). If you are paying with a card issued in a foreign currency, your bank or card issuer will apply their own exchange rate and may charge a foreign transaction fee. Hobby Bloom is not responsible for any currency conversion fees or foreign transaction charges applied by your financial institution.
3. When You Are Charged
In-Stock Orders
For all in-stock items, your payment method is charged immediately at the time your order is placed and confirmed.
Pre-Orders
For pre-order items, your payment method is also charged in full at the time of purchase. You will not be charged again when the item ships. Please refer to our Pre-Order Policy for full details.
Mixed Orders
If your order contains both in-stock and pre-order items, the full order amount — including all items — is charged at the time of purchase.
4. Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email at the email address provided at checkout. This email will include:
- Your order number
- A summary of the items ordered
- Your billing and shipping address
- The payment method used and amount charged
- Estimated processing and delivery timeframe
If you do not receive a confirmation email within 30 minutes of placing your order, please check your spam or junk folder. If it is not there, contact us at support@hobbybloom.shop with your name and the email address used at checkout.
5. Payment Security
All transactions on hobbybloom.shop are protected by:
- SSL/TLS encryption across all pages
- PCI DSS Level 1 compliance through Stripe
- Stripe Radar — AI-powered fraud detection running on every transaction
- 3D Secure authentication — triggered by your bank when additional identity verification is required
- Address Verification System (AVS) and CVV verification on all card transactions
Hobby Bloom never sees, handles, or stores your full card number, CVV, or bank account details. All sensitive payment data is handled exclusively by Stripe's secure infrastructure.
For full details, please visit our Secure Checkout page.
6. Failed & Declined Payments
If your payment is declined at checkout, your order will not be processed or confirmed. Common reasons for payment failure include:
- Incorrect card number, expiration date, or CVV entered
- Insufficient funds or credit limit reached
- Your bank flagging the transaction as potentially fraudulent
- Billing address mismatch with your card issuer's records
- Card restrictions on online or international transactions
What to do if your payment is declined:
- Double-check all payment details and try again
- Try an alternative payment method (Apple Pay, Google Pay, different card)
- Contact your bank or card issuer to authorize the transaction
- Reach out to us at support@hobbybloom.shop if the issue persists and we will do our best to assist
Hobby Bloom does not have visibility into the specific reason your bank declined a transaction. Your bank is the best point of contact for declined payment issues.
7. Duplicate Orders & Charges
If you believe you have been charged twice for the same order, please contact us immediately at support@hobbybloom.shop with your name, email address, and any order or transaction reference numbers available.
We will investigate promptly. In most cases, what appears to be a duplicate charge may be a temporary authorization hold placed by your bank that will clear automatically within 3–5 business days. However, if a genuine duplicate charge is confirmed, we will issue a full refund for the duplicate within 10 business days.
8. Sales Tax
Sales tax is calculated and applied at checkout where required by applicable state and local law. The tax amount, if any, will be clearly displayed before you complete your purchase. Tax rates are determined based on your shipping address and are subject to change in accordance with applicable tax legislation.
9. Pricing Errors
While we make every effort to ensure all prices on hobbybloom.shop are accurate, errors may occasionally occur. In the event that a product is listed at an incorrect price, Hobby Bloom reserves the right to:
- Cancel the order and issue a full refund
- Contact you to confirm whether you wish to proceed at the correct price
We will never fulfill an order at a price we know to be incorrect without first obtaining your consent.
10. Refunds
Approved refunds are issued to the original payment method used at the time of purchase. Refund processing times are as follows:
- Hobby Bloom processing time: Within 10 business days of refund approval
- Bank or card issuer processing time: An additional 3–5 business days after we issue the refund, depending on your financial institution
Refunds cannot be redirected to a different payment method or bank account. If your original payment method is no longer active, please contact us at support@hobbybloom.shop to discuss alternative arrangements.
For full details on refund eligibility and procedures, please refer to our Return & Refund Policy.
11. Chargebacks & Disputes
We encourage all customers to contact us directly at support@hobbybloom.shop before initiating a chargeback with their bank or card issuer. In the vast majority of cases, we can resolve issues quickly and to your satisfaction without the need for a formal dispute.
If a chargeback is filed without prior contact, we reserve the right to provide all relevant order documentation, tracking information, and communication records to Stripe and your card issuer as part of the dispute resolution process.
Fraudulent chargebacks — where a customer receives their order and then disputes the charge — may result in the customer being permanently banned from purchasing on hobbybloom.shop and may be referred to the appropriate authorities.
12. Changes to This Policy
Hobby Bloom reserves the right to update or modify this Payment Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions about our Payment Policy or need assistance with a payment issue, please contact us:
📧 Email: support@hobbybloom.shop
🌐 Website: hobbybloom.shop
📍 Address: Hobby Bloom, 450 Atlas Dr, Nashville, TN 37211, United States
Our support team is available Monday through Friday and will respond to all inquiries within 1–2 business days.
This Payment Policy is intended to comply with applicable U.S. consumer protection laws and Google Merchant Center policy requirements. It should be read in conjunction with our Terms of Service, Secure Checkout page, and Return & Refund Policy.